(I wrote this on Thursday morning)
In the post this morning I received confirmation from Accord, who processed the transaction, I faxed yesterday. Just spoken to Sue Laird, I was very appreciative to her and Tracey for their help. Sue said “When you need to make another transaction, just give me or my team a call and send a fax.”
The key to overcoming these types of obstacles in life is to speak to someone with authority and who understands the situation. I’ve done this sort of thing so many times before
Left a voicemail with Vale Management, who manage the block of the flat I’ve just exchanged on, asking about any outstanding/planned works.
Spoke to the EA manager about the repo I really want to buy. It’s a case of waiting for the bank to authorise access to the prop.
Chased up the prop I thought I had secured last week. This is the one the vendors are a husband and wife and a biz partner in Majorca. I think the biz partner is still debating whether to buy out the husband and wife. It takes them ages to make a decision.
I’ve also got my eye on 2 other props. One which I offered on 2 weeks ago when it just came on the market. The other has a very complicated lease and has fallen through twice so far.
Had a call at 8.50 this morning from Joanne from Howard & Co (01903 212210) to say that the fire brigade had been called out because my flat in Worthing has been flooded, due to a burst pipe in the flat above. My tenant (and her baby) stayed the night at her mum’s. I phoned back to give them the details of the management company who maintain the block and spoke to Paul Howard. I phoned Paul back at 10.30 to double check the insurance situation:
Paul: “Yes, you’re covered. The damage isn’t as bad as we first thought. The carpets are soaked through tho.”
Me: “Oooooo, I needed to get new carpets!!”
Paul: Leave it with me, I’m going over there this afternoon. Don’t worry about it”
Me: (having stopped worrying) “Thank you – I really like working with you.
Paul: “We like working with you too.”
I would like to nominate Howard & Co for another customer service award.
I had a call back from Vale Management re my new prop. The old damp-damaged windows are going to be replaced with UPCV ones imminently. The owner had paid £2K to have the work done but, annoyingly, Vale have paid the money back to her, due to the delay in having the work done. The good thing is it will significantly reduce the £6K refurb
I’m off to Peterborough now for a fun, fun weekend at the WEALTH AND LIFESTYLE SUMMIT. I better get dressed first!